Chapter 7: User-Centered Design
The Design of Everyday Things
Donald. A. Norman
Summary: In this chapter, Norman summarizes and uses all the concepts of previous chapters to provide designers with a set of seven principles that can transform difficult tasks into simple ones. Norman also analyzes how technology and design affect society in both positive and negative ways. The closing section to the chapter is the closing section to the book; Norman reiterates the importance of good design, advices designers to take the challenge of designing and analyzing designs, users to analyze design as well and congratulate those designers that are doing a good job.
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